Course

Business Process Reengineering as an Approach to Institutional Excellence

The Business Process Reengineering as an Introduction to Organizational Excellence course is a training program that aims to introduce participants to the concepts and techniques of business process reengineering and how to employ them to improve organizational performance and achieve excellence. The course covers the fundamental concepts of business process reengineering (BPR), which focuses on redesigning organizational processes by eliminating unnecessary steps and improving efficiency, with the goal of achieving significant performance improvements. Emphasis will be placed on analyzing current processes, identifying opportunities for improvement, and redesigning processes to achieve high efficiency and reduce costs. The course also covers business process reengineering tools and techniques such as vertical and horizontal flow, as well as analysis and evaluation techniques to identify bottlenecks and achieve integration between different processes within an organization. Participants will learn how to implement effective reengineering projects with change management to ensure the acceptance and successful implementation of improvements. The course includes practical case studies that demonstrate how business process reengineering has been applied in organizations to achieve organizational excellence, with a focus on achieving tangible results such as increased productivity and improved customer satisfaction. The course aims to enable participants to strategically reengineer processes to promote organizational excellence and ensure sustainable growth and innovation. The course is targeted at executives, team leaders, and operations managers who seek to achieve organizational excellence by improving processes within their organizations.

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