Course

Balanced Scorecard (BSC)

The Balanced Scorecard (BSC) course is a training program that aims to provide participants with the knowledge and skills necessary to implement the balanced scorecard system as a strategic tool for measuring and improving organizational performance. The course focuses on understanding the concept of the balanced scorecard and how to use it to link strategic objectives with actual performance results.

Participants will learn how to set key performance indicators (KPIs) across the four dimensions of the balanced scorecard: financial, customer, internal processes, and learning and growth. They will also be trained on how to set strategic objectives and continuously monitor performance using this tool to achieve organizational excellence.

The course also covers data analysis techniques and visualization tools for properly analyzing and interpreting balanced scorecard results. The importance of coordination between different departments within an organization will be highlighted to ensure the achievement of strategic objectives and balance between financial and operational performance.

The course aims to help participants develop data-driven strategies to improve organizational performance. It targets strategic planning managers, analysts, and executives in organizations seeking to achieve organizational excellence using modern performance measurement tools.

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