Course
Administrative excellence according to international quality standards
The Administrative Excellence Course in Accordance with International Quality Standards is a specialized training program that aims to provide participants with the knowledge and skills necessary to achieve administrative excellence in organizations in accordance with the latest international quality standards. The course focuses on adopting effective practices and methods that help organizations improve their performance and achieve their strategic goals through quality and sustainable innovation.
Participants will be trained to apply international quality standards such as ISO 9001 and EFQM to administrative management and daily operations of organizations, with a focus on developing strategies for continuous improvement, increasing operational efficiency, and reducing costs. Innovative approaches to quality management within organizations and achieving administrative excellence in various fields will be reviewed.
The course covers basic concepts such as strategic planning, influential leadership, and performance measurement through key performance indicators (KPIs), in addition to applying the concept of total quality and continuous improvement. It will also focus on building a work environment that encourages collaboration, creativity, and enhanced communication among various work teams within the organization.
The course aims to enable managers and officials to implement global quality systems within their organizations and achieve administrative excellence, which contributes to enhancing competitiveness and developing continuous improvement processes. The course targets leaders and managers in companies and institutions seeking to implement global quality standards in business management and achieve sustainable administrative excellence.
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