Implementing QMS ISO 9001 helps improve overall efficiency and productivity while boosting employee morale.

A part of the ISO 9000 family of standards, ISO 9001 defines requirements for a Quality Management System (QMS). Organizations comply with standards like ISO 9001 to showcase their competence in offering products and services of good quality and comply with the government’s laws and regulations. One of the main requirements of ISO 9001 is “continuous improvement”. It refers to continuously tracking and improving an organization’s products, processes, services, and satisfaction levels. It also refers to the continuous improvement of the organization’s QMS.

Getting certified in ISO 9001 involves preparing an organization for certification, performing an internal audit, and, lastly, performing an external audit. This external auditor will be an accredited certifier or registrar who audits the QMS against ISO 9001 specified requirements. It is a comprehensive check of the QMS that the organization implements.